The technology also enables location-based services, such as displaying relevant offers or product recommendations along the route. These contextual interactions can drive impulse purchases and increase basket value.
In addition, retailers can integrate personalized services like guided digital shopping lists, targeted promotions, and navigation to service points such as assistance desks, checkouts, or pickup stations. Beyond improving the customer experience, indoor positioning provides valuable insights for retailers. Anonymized movement data reveals high-traffic areas and where customers spend the most time.
These insights enable optimized product placement, in-store path analysis, and A/B testing of layouts or promotions.
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