The Shoptalk Europe Elevate Programme

Leading Through Transformation: Influencing Change Across Complex Retail and Consumer Brand Organisations

In this conversation, we explore what it really takes to lead change inside large, matrixed organisations operating across markets, categories and channels. Our CEO/President-level speakers share the leadership behaviours that help them build credibility, influence senior stakeholders and drive execution when businesses are navigating shifting consumer demand, digital acceleration, organisational change and new technology.

Takeaways:
- How to lead cross-functional transformation across commercial, digital, brand, operations teams
- Ways to build trust and influence beyond your function in complex, multi-market organisations
- How to navigate senior stakeholder groups when priorities compete
- How to communicate change clearly so teams understand the “why,” align quickly and execute consistently
- Practical lessons for leading through uncertainty, restructuring and AI-enabled change